Belfast in top 10 UK cities for restaurant no-shows
Customers booking multiple restaurants while only intending to choose one to dine at are behind a big hike in no-shows it has been claimed.
A survey carried out by Europe’s leading restaurant booking platform, TheFork, found 19% of people in the UK admitted to failing to arrive for a restaurant reservation in the past four weeks
While bookings were up 237% since the return of indoor hospitality, 30% of respondents who failed to show up for a recent booking had made more than once reservation for a restaurant at the exact same time slot.
When it came to the worst cities for no-shows in in the UK, Belfast came in at 8th, with London, Glasgow and Manchester taking the top three slots.
UK’s Top 10 Flakiest No-Show Hotspots
- London
- Glasgow
- Manchester
- Plymouth
- Birmingham
- Norwich
- Newcastle
- Belfast
- Bristol
- Cardif
Patrick Hooykaas, managing director at TheFork said: “It’s great to see demand for dining returning and reservations increasing across the country, but restaurants still face a huge challenge to get back on their feet.
“It is more important than ever that diners show their support for local businesses, and the biggest way they can do that is to only reserve the tables they really need.
“When diners no-show for a booking, it results in a loss of revenue that restaurants can ill afford. In the UK, it is costing businesses millions. Of course, there are times when diners have to change their plans and can’t fulfil a reservation, but when that happens our advice is to always give the restaurant as much notice as possible so they can offer the table to another customer.
“It is also important that booking platforms play their part by not facilitating unfair behaviours such as spread booking. Here at TheFork, we do not allow customers to make more than one booking during the same time period on our site. The message from us is simple, if you do not plan to attend your restaurant booking, cancel. We can all do our bit to help get this important industry back on its feet.”
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