People Power to kick off Hospitality Exchange 2023

Four pivotal themes  are set to define Hospitality Exchange 2023, with People Power at its heart.

Northern Ireland’s Premier Tourism and Hospitality Conference, which takes place form October 17-18, at the Crowne Plaza Belfast, is now entering its 24th year and continues to serve as a catalyst for innovation, collaboration, and excellence in the industry.

Organised by the Northern Ireland Hotels Federation, the 2023 event will focus on four themes: People, Teams & Building Success, The Green Dream, The Global Marketplace and The True Value of Tourism.

Discussing the line-up Eddie McKeever, President of the NIHF, said: “There are several key themes in this year’s programme, but we are kicking off the conference by focusing on a perpetual industry topic that requires radical thinking – People.  Recent people initiatives have included a refocus on skills, expanding the labour pool and highlighting the flexible careers available. However, the crisis continues to bite.  We will therefore be looking at the issue from an industry perspective, as well as celebrating those making a significant contribution.”

The “People Power” session, hosted by Tim Browne, will feature insights from notable speakers, including Adrian Ellis from the Lowry Hotel and Tom Booton, Executive Chef at The Grill by Tom Booton at The Dorchester in London.

There will also be an opportunity to experience Tom’s innovative cooking at a gourmet dinner on the eve of this year’s Hospitality Exchange in The Merchant Hotel.  The menu will include classic dishes with a twist incorporating local Northern Ireland ingredients.

A ‘Gen Z Speaks’ session will outline what attracts young people to the industry, with Zena Everett, author of ‘The Crazy Busy Cure’, drawing the session to a close with a masterclass on managing time, talent and energy.

In the afternoon, Pamela Ballantine will host ‘Rising Stars’, an initiative supported by Ulster Bank to celebrate industry talent and reward stellar performance.

Janice Gault, Chief Executive of NIHF, outlining the programme for day two, which includes a Business Breakfast event and discussions on industry performance, sales, valuations, and economic influence, added: “Wednesday begins on a vibrant note with the Business Breakfast event, guided by the seasoned journalist, Mark Simpson. Sarah Duignan from STR will illuminate the performance and future outlook of the hotel sector, ensuring that figures take centre stage.

“The Sales and Valuations session, led by Tom Barrett, Head of Hotels and Leisure at Savills Ireland, will delve into the nitty-gritty of industry statistics, while Adrian Patton from ASM Chartered Accountants will conclude the breakfast event with a comprehensive look at the evolving landscape of bedroom costs over the past decade.

“Our ‘Talking Tourism’ session is a forward-looking exploration of what lies ahead. We’ll delve into international trends, economic influence, and the vital pursuit of sustainable growth. Economist Andrew Webb will discuss the economic might of tourism, paving the way for a thought-provoking industry discussion on the sector’s resilience, diversification, and global opportunities.

“Yannick Cabrol from EY will then present a vision for tourism: a sustainable future. Tourism Ireland and Tourism Northern Ireland will offer invaluable insights into the exciting prospects for the coming year.”

A Speaker Lunch will see Stuart Godwin from the Lamington Group share his experience of sailing, sustainability and creating the room2 hometel brand and the  grand finale for Hospitality Exchange 2023 will of course be be The Gala Ball.