Enniskillen Hotel Voted Friendliest in UK!

Enniskillen Hotel Voted Friendliest in UK!

The Belmore Court & Motel in Enniskillen has been named the friendliest hotel in the UK in a recent survey and is also shortlisted for GREATest Service Award.

To determine the friendliest hotels for hospitality around the world, HawaiianIslands.com analysed reviews of more than 14,000 four and five-star hotels around the world. The Belmore Court & Motel in Enniskillen received 50.47% of ‘friendly’ reviews making it the friendliest hotel in the UK.

Owner of Belmore Court & Motel, the friendliest hotel in the UK, Terry McCartney commented: ‘The welfare of our customers and staff are at the forefront of everything that we do. We don’t have a bar or restaurant offering, so maybe this affords us the time that other establishments might not have to spend with our customers and take an interest in why they are staying with us and how we can help make their time in Co. Fermanagh a pleasant one.

‘Northern Ireland, and Ireland as a whole, is a hospitable place and certainly here in Enniskillen the pace slows down a little bit and this allows us to take to get to know people and make them feel welcome,’ adds Terry.

Also ranked on the list of the friendliest hotel in Europe in seventh position was Tara Lodge in Belfast, with The Manor West Hotel in Tralee, which is the ‘friendliest’ in Ireland with 46.47% of friendly reviews, positioned in ninth place in the Europe rankings.

Friendliest Hotel in UK

Hotels were ranked based on the percentage of publicly available Tripadvisor reviews that contain the word ‘friendly’. Only hotels with at least 1,000 reviews were considered, aside from within certain U.S. states in which the threshold was lowered to 500 reviews. Only English-language reviews were considered.

As well as the accolade of friendliest hotel in the UK, Belmore Court & Motel also ranked the third friendliest hotel in Europe behind the 3HB Club Humbria in Portugal and the Avanti Hotel in Paphos, Cyprus and is the 10th friendliest in the world!

Reviews from those that have stayed at Belmore Court & Motel include comments such as…

‘Terry and the staff treat all guests very well and deliver the highest level of customer service to ensure you have a truly memorable stay.’


‘All staff onsite from front desk to breakfast staff were friendly and courteous.’


‘Return visit to Belmore. It’s so welcoming as soon as you walk in the door. Staff are exceptionally friendly and helpful.’


‘One of the highlights of my stay was the friendly and helpful reception staff, particularly Shane and Marcin, who were always willing to assist and make my stay comfortable.’


A bedroom at the Friendliest Hotel in NI
Inside a bedroom at the Belmore Court & Motel

As well as topping the charts as the UK’s friendliest hotel, Belmore Court & Motel has been shortlisted in the GuestRevu GREAT Awards, in GREATest Service and the GREATest Value for Money categories. In an accolade of remarkable distinction, the Belmore Court & Motel stands alone as the only property from Northern Ireland to achieve this recognition.

The GuestRevu GREAT Awards, following a meticulous evaluation of over 60,000 reviews from hundreds of hotels across 37 countries, has spotlighted the crème de la crème of the hospitality industry. These accolades uniquely derive their verdicts not from a panel of judges but from the very heart of hospitality: the guests themselves. Such authentic feedback, aggregated from major online review sites, showcases the hotels leading in guest satisfaction and service quality.

Belmore Court & Motel’s exceptional nomination is based on publicly available online reviews on platforms such as Google Reviews, Booking.com, and Tripadvisor. These reviews were compiled and synthesised using GuestRevu LITE, a testament to the award’s commitment to fairness, transparency, and unbiased results.

The winners will be unveiled in a grand ceremony at the Good Hotel in London on the 23rd of November. Highlighting the rigorous process behind the awards, the Hotel Management School of Stenden South Africa supervised the data collection and analysis. Dr. Wouter Hensens, Executive Dean of Stenden South Africa, ensured that the data analysis met the highest academic standards.