Diageo Ireland Goes Digital with Diageo One
With an ambition to remain the best partner to the On Trade across the island of Ireland both now and into the future, Diageo has taken the decision to go digital.
Its new customer website Diageo One has now launched and will replace the current website MyDiageo. Diageo One is designed to enhance the overall customer experience by providing a smarter, faster and more helpful way to manage and grow your business.
With 24/7 access and everything clients need in one place, they can save time by placing orders, managing their accounts, accessing industry insights, special offers and much more in just a few clicks.
To further enhance the digital experience, Diageo Ireland is also moving to online invoicing. This process has already begun, with over 2,000 customers now accessing their account documents online via Diageo One.
Customers have until 30th September 2021 to register to Diageo One as, after this date, account documents will no longer be posted.
Diageo estimates the move to digital invoicing will save 1.2 million pieces of paper per year and is part of Diageo Ireland’s ‘Society 2030: Spirit of Progress’ plan and commitment to make a positive impact on the world by 2030.
Mark Mulholland, Regional Sales Manager for the On Trade in Northern Ireland, said: “We are delighted to be going digital as part of our commitment to be the best partner to the On Trade in Ireland. Diageo One is all about providing better and faster support to our customers with 24/7 access to everything they could possibly need in the one place. Online invoicing will be a key benefit of Diageo One with customers able to access their invoices or statements any time that suits them.”
‘It’s super quick’
Iris McBride, from McBride’s Bar in Comber added: “I love placing my orders online. It’s super quick and much faster than ordering over the phone. I can order online at a time that suits me, mornings, evenings or weekends which is fantastic in an industry that’s not 9 -5 Monday to Friday, saving me time to focus on running my business.”
If you are a Diageo customer and they have your email address, you will have already received an email invitation to Diageo One. Please check your inbox and click the link to register if you haven’t done so already. If you have not received an email invitation, please register now at www.Diageo-One.com.
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