hospitality – Licensed & Catering News (LCN) – News Coverage from the Local Trade https://lcnonline.co.uk An Online Resource and Voice for the Industry and Key Decision Makers Tue, 23 Apr 2024 14:32:39 +0000 en-GB hourly 1 https://wordpress.org/?v=6.5.2 https://lcnonline.co.uk/wp-content/uploads/2020/11/cropped-LCN-Icon-32x32.png hospitality – Licensed & Catering News (LCN) – News Coverage from the Local Trade https://lcnonline.co.uk 32 32 NI hotels shine in Tripadvisor Travellers’ Choice Awards https://lcnonline.co.uk/ni-hotels-shine-in-tripadvisor-travellers-choice-awards/ Tue, 23 Apr 2024 14:08:09 +0000 https://lcnonline.co.uk/?p=25444 Three Northern Ireland hotels have been named as some of the best places to stay in Tripadvisor’s 2024 Travellers’ Choice Hotels Awards. Derry’s Bishop’s Gate

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Three Northern Ireland hotels have been named as some of the best places to stay in Tripadvisor’s 2024 Travellers’ Choice Hotels Awards.

Derry’s Bishop’s Gate Hotel is a new entry to the Best of the Best category and has been listed as No. 19 in the prestigious Top Hotels in the UK, behind the likes of The Resident in Covent Garden and The Chesterfield in Mayfair.

In 2020, the same hotel appeared in the Tripadvisor Travellers’ Choice awards ranking sixth in the Top 25 Hotels – United Kingdom and Channel Islands’ category.

Nestled within the walled city, reviewers rave about its prime location for exploring local shops, bars, and historical sites on foot.

Northern Ireland also comes out among the top in the Small and Boutique Hotels category in this year’s awards, with The Harrison, Belfast named No.16 in the UK followed by Ardtara Country House, Upperlands, Maghera, at No.19.

In 2022, the bohemian Harrison Chambers of Distinction on the Malone Road took fourth place on The National Geographic’s “ultimate hotel guide to Belfast” which listed ten of the best places to stay in the city.

Analysing 12-months of review data for over 1.6 million hotels listed on the site, winners span nine categories from the definitive Top Hotels through to All-Inclusive, B&Bs and Inns, Family-Friendly, Luxury, Small and Boutique.

This year sees the launch of three new subcategories in the awards; Pet-Friendly, Sustainable and Wellness.

The No. 1 Top Hotel in the World for 2024 is Brazil’s Hotel Colline de France, a boutique hotel renowned for its personalised service and French elegance in the middle of the mountain town of Gramado.

For three consecutive years, the 34-suite Hotel Colline de France has been ranked in the top five, boasting more than 4,000 5-star bubble reviews.

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Lisburn bar set for comeback after closure https://lcnonline.co.uk/lisburn-bar-set-for-comeback-after-closure/ Tue, 23 Apr 2024 08:24:23 +0000 https://lcnonline.co.uk/?p=25435 A popular Lisburn bar is to reopen more than a vear after its owners announced they would be “retiring” the location. The Speckled Hen, on

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A popular Lisburn bar is to reopen more than a vear after its owners announced they would be “retiring” the location.

The Speckled Hen, on the Derriaghy Road, closed in January 2023 after eight years and thanked its loyal customers for the patronage. However in a surprise post earlier this year, it hinted at a comeback – which has now been confirmed.

In a new post on social media, the eatery’s owner Martin said the bar will reopen from next month and will be considering third-party applications for its catering service.

“Hi, just to confirm the Speckled Hen will re open for drinks during May and food from mid June,” the post reads.

“The world of hospitality has changed dramatically in the last three years. The Speckled Hen going forward will reflect the changes while retaining a welcoming, comfortable and save environment for all.

“We are considering letting the food element of the business out to a third party. The terms will be very reasonable.”

Shortly before closing its doors last year, the pub’s management would frequently post on social media about the high bills it was experiencing, including over £9,000 a month in electricity.

In 2022, The Speckled Hen was named as one of the winners at the National Pub & Bar Awards.

The bar is now on the lookout for local musicians to entertain punters upon reopening.

“Going forward we are looking for local musicians in particular traditional music. We are also looking for a talented local pianist,” its post added.

“If you know anyone please share this message. Regards to all and we look forward to seeing you in the not to distant future. Martin”

The Lisburn spot, with origins dating back to the 1600s, became popular for its classic bar style and menu showcasing local produce.

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Choice for Children hopes to improve kids’ menu offerings https://lcnonline.co.uk/choice-for-children-hopes-to-improve-kids-menu-offerings/ Tue, 23 Apr 2024 08:06:40 +0000 https://lcnonline.co.uk/?p=25432 The Northern Ireland Hotels Federation has partnered with the Food Standards Agency to launch a ‘Choice for Children’ initiative after new research into children’s menu

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The Northern Ireland Hotels Federation has partnered with the Food Standards Agency to launch a ‘Choice for Children’ initiative after new research into children’s menu offerings in restaurants revealed a concerning lack of variety and healthy options.

Discussing the ‘Choice for Children’ initiative Eddie McKeever, President of the NIHF, said: “The family market is vital for hotels, especially for events like birthday parties and special occasions. Children are a key audience, and we are eager to introduce more appealing food options for them. The NIHF is keen to explore the opportunities for offering healthier options for children and to promote fresh, interesting food choices for young people.

“As part of our commitment to changing consumer needs and in response to the FSA’s findings, we are launching an initiative called ‘Choice for Children’.  Hotel restaurants will be given the opportunity to create a dish which will not only appeal to children but also offer an interesting alternative to the current children’s menu staples.

“The new dishes must meet certain healthier criteria. Shortlisted dishes will be promoted via social media and the public will have the opportunity to vote for their favourite. We are looking forward to seeing some delicious dishes on the menu.”

The dishes created by restaurants must comply with the following criteria:

  • Include at least one portion of vegetables/fruit.
  • Should not be deep fried.
  • Have no added salt.
  • Offer an alternative to chips such as boiled potatoes, rice, pasta, noodles or bread.
  • Be appropriately sized for a child.
  • Include ingredients that are higher in fibre and contain less salt, sugar and saturated fat.

Jennifer McGonagle, Senior Nutrition Policy Advisor at the FSA, welcomed the industry’s commitment to promoting diverse and nutritious children’s menus. Jennifer added:

“We know from our recent ‘What’s on the Children’s Menu’ research, conducted along with local councils, that 70% of businesses surveyed agreed the hospitality sector has a role in improving children’s diets.  The launch of the ‘Choice for Children’ initiative amongst hotel restaurants demonstrates the commitment to developing diverse nutritious menu options for children, which is extremely encouraging.  We’re really looking forward to seeing the innovative menu options created and how these are received by consumers.”

To find out more please visit nihf.co.uk and submit applications by Friday 10th May 2024.

To join the conversation and support this initiative, use the hashtag #ChoiceForChildren on social media to raise awareness.

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Warning after diners’ bank transfer scam https://lcnonline.co.uk/warning-after-diners-bank-transfer-scam/ Tue, 16 Apr 2024 13:47:53 +0000 https://lcnonline.co.uk/?p=25425 Hospitality Ulster has warned restaurants to be vigilant of a bank transfer scam after one venue was scammed out of £300. In a post on

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Hospitality Ulster has warned restaurants to be vigilant of a bank transfer scam after one venue was scammed out of £300.

In a post on social media, the trade group said it had been contacted by an unnamed business that shared an encounter where three men ran up a large bill and later claimed they didn’t have cash or cards to settle the bill, instead asking if they could pay via bank transfer.

“One of the party showed the staff a text message allegedly from his bank, confirming that the funds had been transferred to the restaurant. He said that it could take an hour or more for the transfer to show in the recipient’s account, so the party would wait and have more drinks,” read the post from Hospitality Ulster.

“The restaurant owners grew suspicious and informed the party that they had contacted the PSNI, at which point they left the establishment. Police attended the restaurant and informed ownership that they were aware of this scam.

“Please remain vigilant to situations like this, or similar, where you are unable to confirm that payment has been made.”

The warning of the scam comes at a particularly difficult time for hospitality venues. In February, it was revealed a quarter of hospitality businesses have no cash reserves and a further 29% have less than three month’s worth, according to a survey covering the whole of the UK.

The joint survey by the British Beer and Pub Association, British Institute of Innkeeping, UKHospitality alongside Hospitality Ulster showed the overwhelming majority of businesses have seen costs rise across the board, and are struggling with additional pressures.

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Broker restaurant chef to take on venue after closure https://lcnonline.co.uk/broker-restaurant-chef-to-take-on-venue-after-closure/ Tue, 16 Apr 2024 13:20:15 +0000 https://lcnonline.co.uk/?p=25422 A popular restaurant in east Belfast has announced its closure due to “impossibly high expenses” and staffing concerns.. Despite Broker opening in October 2022, owner

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A popular restaurant in east Belfast has announced its closure due to “impossibly high expenses” and staffing concerns..

Despite Broker opening in October 2022, owner Peter McCloskey, who also owns Belfast’s Oliver’s chain, is now closing the restaurant saying it “has never been harder”.

“It’s too hard to get quality staff here in Northern Ireland,” he said. “If we had the staff here that they have in other countries the industry would be totally different.

“Here, it is seen as a luxury to go to a restaurant but working in one is seen as just a casual job.”

Mr McCloskey feels the government can and should provide restaurants with greater support.

He said rate relief and reducing VAT to 13.5% from 20% (the rate for the hospitality and tourism sector in the Republic of Ireland) would help business owners.

“Restaurants in GB are paying discounted rates and down south the VAT is much more manageable, places here have such impossibly high expenses and then people can’t afford to eat out,” he said.

“The rates are just far too high here, you have to bring in an awful lot of money to make any money.

“We are heading to a place where the only restaurants that can afford the rates in Belfast are chain restaurants, and that’s not what we want, we want to see talented and creative chefs in the city, not just a lot of chain restaurants.”

Chef Chris Hayden plans to take over the unit where Broker resided.

“He is a very talented chef and he has a lot of ideas he wants to showcase, he is the head chef at a hotel at the minute but having your own restaurant means you can put your stamp on things and do it the way you want to,” Mr McCloskey said.

He added that Mr Hayden can offer customers in east Belfast a great menu and has a supportive staff around him.

“He is a good chef and he has good chefs who want to work under him, you need a good staff to offer customers food they are willing to pay for and he will have that,” Mr McCloskey said.

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