Features Archives - Licensed & Catering News (LCN) https://lcnonline.co.uk/category/features/ An Online Resource and Voice for the Industry and Key Decision Makers Mon, 24 Nov 2025 16:23:43 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.1 https://lcnonline.co.uk/wp-content/uploads/2025/01/cropped-LCN-1940-square-logo-32x32.png Features Archives - Licensed & Catering News (LCN) https://lcnonline.co.uk/category/features/ 32 32 The view from the boardroom: Stephen Magorrian https://lcnonline.co.uk/the-view-from-the-boardroom-stephen-magorrian/ Wed, 19 Nov 2025 10:08:41 +0000 https://lcnonline.co.uk/?p=29203 Former Chair, Hospitality Ulster (Botanic Inns, The Horatio Group) I first joined the board of Hospitality Ulster because I believed our industry deserved a stronger

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Former Chair, Hospitality Ulster (Botanic Inns, The Horatio Group)

I first joined the board of Hospitality Ulster because I believed our industry deserved a stronger voice and I wanted to help in whatever way I could. For too long, hospitality in Northern Ireland hadn’t been recognised for the vital role it plays – not just in economic terms, but in shaping the very social fabric of our communities. I wanted to help promote the full value of what we do: the jobs we create, the opportunities we offer, and the contribution we make to life here.

Having worked on both sides of the sector – as a supplier and as an operator – I felt I could bring a broad perspective to the table. I’ve seen the industry at its best and its most challenging, right through difficult, dark times, and I’ve always believed that collaboration is the only way forward. Working collectively through Hospitality Ulster gives us a chance to present a united front and to highlight the professionalism, creativity, and resilience that define our sector.

Becoming Chair was never a specific ambition, but when the opportunity came, I was happy to take on the responsibility. The role allowed me to work closely with the Chief Executive and to engage directly with decision-makers – to help shape strategy, policy, and advocacy in a more hands-on way. I’ve always tried to lead from experience and with conviction, and I’ve been proud to work alongside a strong board that represents the breadth of our industry.

Before the turn of the century, people’s understanding of the hospitality industry and what it could deliver was lost. It has taken us a while to build it back up to be seen as a reputable and essential section of the economy here in Northern Ireland.

We’ve made good progress in recent years, but challenges remain. Costs continue to rise, and VAT remains one of the biggest barriers to growth and investment. Without reform, operators will struggle to sustain their businesses, let alone expand or create new jobs, but the Executive having no control over VAT means that we are making our case through sister organisations like UK Hospitality.

Despite these hurdles, the future holds huge potential. Hospitality has always been at the heart of human connection – people will always want to meet, eat, and share experiences. Northern Ireland has some of the finest raw ingredients and products anywhere, and a reputation for warmth, music, and culture that’s second to none. The key is making sure we have the skills, training, and career pathways to match that potential, something we’ve been working on with partners like Belfast Met.

We have a strong board, and we are always looking at how we can improve the range of voices that we have. We have made great progress in terms of being an organisation that speaks for the industry as a whole; the number of restaurants and hotels that are now part of Hospitality Ulster is a good sign of that.


Making our voice heard, whilst ensuing we are not constantly portraying negative predictions for the industry is a constant balance. We do need to make sure government know our challenges, but if we are seen as a failing industry the Government will simply look to invest elsewhere as they weigh up the return on their investment. It’s a complex balance, but with commitment and collaboration, I’m confident our sector can continue to grow and thrive. Hospitality is not just an industry here; it’s part of who we are.

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Roe Valley Resort to be among ‘NI’s most sought-after resorts’ https://lcnonline.co.uk/no-rest-for-roe-valley-resort/ Thu, 14 Aug 2025 10:34:57 +0000 https://lcnonline.co.uk/?p=28950 Roe Valley Resort is set for a transformative future as Galgorm Collection embarks on a major £22 million redevelopment of the Limavady-based destination. With a

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Roe Valley Resort is set for a transformative future as Galgorm Collection embarks on a major £22 million redevelopment of the Limavady-based destination.

With a £5 million investment already underway this year, the redevelopment of Roe Valley aims to enhance the resort’s appeal to families, golfers, and luxury travellers alike. Nestled beside the stunning Roe Valley Country Park, the resort will debut a range of new family-friendly attractions this summer, along with the opening of Galgorm’s acclaimed Italian restaurant, Fratelli. Future development phases will introduce a luxurious adult-only spa, a new bar, and upgrades to the resort’s PGA-standard 18-hole golf course.

This significant investment is part of a wider vision that also includes plans to develop a landmark £30 million championship links golf course at Bellarena on Northern Ireland’s breathtaking north west coast.

Following Galgorm’s £28 million acquisition of Roe Valley Resort and Galgorm Castle Estate last November, the company has committed to a multi-year investment strategy designed to unlock the full potential of these landmark properties and drive long-term growth.

Colin Johnston, Managing Director of Galgorm Collection, underscores the importance of Roe Valley in the group’s future plans:
“This transformation builds on Roe Valley’s strong heritage and outstanding offerings to position it as one of Northern Ireland’s most sought-after resorts for both local and international visitors.”

In tandem with Roe Valley’s redevelopment, Galgorm Collection is also setting its sights on the creation of the first championship links course in Northern Ireland in over a century. The proposed Bellarena Golf Links, located between Portrush and Limavady within the spectacular Causeway Coast and Glens.

Galgorm Collection managing director, Colin Johnston, said:
“Our exciting plans to develop a new 18-hole links golf course at Bellarena on Northern Ireland’s stunning north west coast will deliver a once-in-generation opportunity to drive a new era of golfing and tourism success that will amplify our outstanding and award-winning credentials while also creating hundreds of jobs.

“Preparatory work is already well under way that could pave the way for development from next year before we welcome our first guests in 2029. We look forward to consulting widely on our plans and engaging stakeholders at every level to ensure collective, shared success for the local community, the north west region and Northern Ireland as a whole.”

Subject to planning approval, work on Bellarena is expected to begin next year, with a planned opening in 2029. Altogether, Galgorm’s investment in the north west will reach approximately £65 million, creating an estimated 300 new jobs and acting as a catalyst for further tourism growth in the region.

“TLC, investment, and vision”

For Johnston, Roe Valley Resort’s potential was evident from the outset: “Our objective is to reposition Roe Valley Resort, which we believe has tremendous potential but requires careful attention, investment, and a clear vision. We envisage a three- to four-year redevelopment programme, with an investment of approximately £20 million.”

Rather than shutting the doors, the Galgorm Collection has committed to keeping the resort operational during construction. “Maintaining operations throughout the redevelopment is a challenge in itself, but the size of the property allows us to do so, which is crucial for safeguarding all existing jobs during this period,” Johnston said.

This commitment to continuity reflects a core philosophy of the Galgorm brand; prioritising people and place while creating lasting change.

A Summer for families

The summer of 2025 marks the unveiling of several new family-oriented features, including an outdoor amusement zone with a helter-skelter, bungee trampolines, mini–Land Rovers, kids’ jet skis, a bouncy castle, and slides into the family pool.

Charlotte McClean reinforced the motivation behind the family-focused direction: “The introduction of family-oriented attractions aligns with the seasonal demand and local demographics, addressing the previous lack of dedicated children’s facilities beyond the main play park.”

The investment reflects a wider strategy to tap into a market that has often been underserved- the luxury family traveller. “We identified a gap in the luxury family market on the island of Ireland, particularly in Northern Ireland, and this redevelopment aims to meet that unmet demand,” McClean said.

Two experiences, one resort

Roe Valley Resort will also cater to adult guests with new spa facilities that, when complete, will provide an oasis of relaxation, separated from the bustling family zones. “The adult-only spa will offer a sanctuary for relaxation, complete with a swimming pool, swim-up bar, and all the amenities for which we are renowned. This approach allows us to serve two distinct markets: families and adult leisure guests, each enjoying tailored experiences within the same resort.”

Charlotte agreed: “Our goal is to create distinct spaces within the resort, allowing all guests to enjoy their preferred experience, whether family-focused activities or adult leisure.”

This segmentation is essential for delivering what Johnston refers to as “personalised luxury.” “Luxury today isn’t about one-size-fits-all,” he said. “It’s about giving guests the experience they want – whether that’s a family with young kids or a couple seeking peace and quiet.”

The resort’s redevelopment will also see the introduction of a new, dedicated Garden Pavilion ceremony space, set to open in spring 2026. This glass-fronted venue will be nestled within Roe Valley Resort’s historic walled garden, offering a light-filled setting for civil ceremonies, with views of Binevenagh and access to landscaped grounds. While the resort has long been a popular choice for both ceremonies and receptions – with a range of adaptable event spaces – the addition of a purpose-built ceremony venue gives couples the opportunity to celebrate their entire day in one bespoke location.

Designed with both convenience and atmosphere in mind, the Garden Pavilion will provide a seamless transition from ceremony to celebration, all within the same picturesque setting. Flower-lined paths, a graceful bridge over a tranquil pond, a striking fountain and woodland trails of majestic trees offer natural photography backdrops. The new venue complements Roe Valley Resort’s one-wedding-a-day model, offering a distinct ceremony space while maintaining the sense of exclusivity and personalised experience the resort is known for…

Click HERE to read full feature in our Digital Issue!

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From roots to recognition: The Four Trees https://lcnonline.co.uk/from-roots-to-recognition-the-four-trees/ Wed, 06 Aug 2025 08:43:05 +0000 https://lcnonline.co.uk/?p=28893 When The Four Trees in Moira was named Gastro Pub of the Year at the 2025 LCN Awards, it marked a remarkable full circle moment

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When The Four Trees in Moira was named Gastro Pub of the Year at the 2025 LCN Awards, it marked a remarkable full circle moment for Jonathan Poots, who first managed the venue over two decades ago.

“I cut my teeth in management at The Four Trees,” says Jonathan, reflecting on his early days in 1999. “This pub has been part of my life for over 20 years.”

After a stint as The Still House, a distillery-led concept, the venue was at a crossroads when Jonathan stepped back in. “I’d turned down the chance before, but I knew if I didn’t do it now, I’d never get another shot,” he says. “This place was always a pub at heart.”

Reinstating the original name was just the beginning. With a focus on creating a welcoming and relaxed space, Jonathan set out to restore the soul of The Four Trees by investing in people and atmosphere rather than costly makeovers.

Bill Penton, MD of Licensed and Catering News (left) and James McCafferty, Coca-Cola Business Developer, category sponsor (right) are pictured with Jon Poots and Noah Poots from winning venue, The Four Trees

“We’re a pub that serves food, not a restaurant,” he says. “There’s a massive difference. It’s about a great plate of food served in a friendly, approachable way.”

The transformation of the courtyard into a vibrant outdoor destination was one of many smart moves that helped redefine the venue. And behind it all is a team-first culture. “Hospitality is about people. Skills can be taught, but being a good person can’t.”

With two other venues, The Cardan in Lisburn and Mulhollands on the Square, also thriving, Jonathan’s quiet leadership and long-term vision are paying off.

👉 Read the full interview in this month’s issue of LCN Magazine to discover the full story behind The Four Trees’ revival, lessons from running multiple venues, and Jonathan’s no-nonsense approach to hospitality done right.

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Beau: Belfast’s new heartfelt haven https://lcnonline.co.uk/beau-belfasts-new-heartfelt-haven-of-heritage-and-hospitality/ Wed, 23 Jul 2025 08:50:34 +0000 https://lcnonline.co.uk/?p=28846 Already open and making waves, Beau is the deeply personal passion project of acclaimed chef Charlotte Noren.  Charlotte ‘Lottie’ Noren and Jonny Elliott, owners of

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Already open and making waves, Beau is the deeply personal passion project of acclaimed chef Charlotte Noren. 

Charlotte ‘Lottie’ Noren and Jonny Elliott, owners of Belfast’s top-rated Edō, have opened their second city centre venue, Beau, in the Cathedral Quarter. Charlotte, who rose through the ranks at the Michelin Bib Gourmand winning EDŌ, has crafted Beau as her own vision: a space where simplicity meets soul and small plates tell big stories. Named after her young daughter and adorned with hand painted artwork by her mother, the restaurant combines Nordic design sensibilities with a warm, welcoming atmosphere. Charlotte says, “I want people to feel that when they walk in. Like they’re stepping into a part of me.”

The menu champions local Northern Irish produce from Kilkeel crab to Moira’s Ispini charcuterie, elevated with classic European techniques and Charlotte’s signature restraint. Each dish is carefully crafted to let the ingredients shine. “There’s something really powerful about the attention you can give to a small plate,” she explains. From slow braised beef cheeks to perfectly seared fresh fish, Beau offers quality without fuss, providing a refined yet accessible dining experience.

But Beau’s charm goes beyond the kitchen. Charlotte has built a close knit team, many of whom joined her from EDŌ, fostering a culture focused on balance, respect, and wellbeing. Every team member enjoys three full days off each week. Charlotte explains, “Hospitality can chew people up. I don’t want that here. Everyone should rest, have a life, feel human.” This dedication shows in the warmth behind every smile and every thoughtful dish.

Located in a once vacant space on Warehouse Lane, revived through Belfast City Council’s Vacant to Vibrant initiative, Beau is a shining example of passion, community, and quality transforming a neighbourhood. It is a place where diners can slow down, enjoy a glass of wine, and savour dishes that reflect both place and story all while facing the real Belfast outside the window. Charlotte reflects, “Some people walk past and they’re struggling. I don’t want to hide it. It’s part of the story of Belfast.”

More than just a restaurant, Beau is Charlotte’s heart on a plate rooted in heritage, fuelled by family, and destined to be a lasting voice in Belfast’s evolving culinary landscape. If you haven’t been yet, it is time to discover the soulful spirit of Beau.

Stay tuned for the full exclusive interview in our upcoming June/July magazine!

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Dunluce Lodge delivers distinction on the Causeway Coast https://lcnonline.co.uk/dunluce-lodge-delivers-distinction-on-the-causeway-coast/ Wed, 02 Apr 2025 09:01:16 +0000 https://lcnonline.co.uk/?p=28090 Dunluce Lodge has made a grand entrance into Northern Ireland’s luxury hospitality scene. As the first five-star property in the region, the Lodge will offer

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Dunluce Lodge has made a grand entrance into Northern Ireland’s luxury hospitality scene.

As the first five-star property in the region, the Lodge will offer world-class service and seamlessly integrate with the stunning beauty of its surroundings.

Situated just outside Portrush, the lodge has opened its doors as the famous coastal town continues the countdown to hosting The 153rd Open.

With 35 luxury suites, including eight in The Stookan, its private annex for larger groups, Dunluce Lodge also has a restaurant serving à la carte dining and tasting menus, a wine vault and private dining spaces.

Leading the project is Stephen Meldrum, a seasoned hospitality professional with over 30 years of experience. His hands-on approach and deep passion for the industry are central to his vision for Dunluce Lodge, positioning it as a premier destination for discerning travellers.

From blueprint to reality

Stephen Meldrum’s involvement with Dunluce Lodge began 15 months ago when the property was still in its initial stages. “Watching the property come to life from the ground up has been truly rewarding,” Stephen shares. “I’ve been involved in everything from selecting the materials to shaping the overall guest experience. This level of input is rare, and it’s what makes this project so exciting.”

As General Manager, Stephen’s role has extended far beyond managing daily operations. He has played an instrumental part in overseeing everything from architectural decisions to designing the exact atmosphere of the lodge. “I’ve worked closely with builders, contractors, and designers to ensure that every element aligns with our vision for Dunluce Lodge,” he reflects. “It’s been an intense but incredibly fulfilling process.”

The journey to launching Dunluce Lodge has not been without its challenges. The hotel’s construction was an intricate task that required careful attention to detail, but Stephen embraced this challenge and has his sights set firmly forward. “Our priority right now is embedding the right culture so that our team feels confident in delivering the exceptional service we’re aiming for.” With this level of involvement, it’s clear that Dunluce Lodge is much more than just another hospitality venture for Stephen; it’s a labour of love that blends his deep passion for the industry with his vision of creating something extraordinary.

A vision for excellence

Stephen’s vision for Dunluce Lodge is clear: to set the bar for luxury tourism in Northern Ireland, an area that, while rich in natural beauty, has been underserved in terms of high-end accommodation and services. “Northern Ireland has so much untapped potential when it comes to high-end tourism. We want to show that luxury travellers can find something extraordinary here,” he says.

“The key to success in this industry is innovation. We don’t want to be just another hotel; we want to redefine the experience, making sure guests return time and time again.” As such, he’s committed to an evolving concept, where continuous improvement, creative thinking, and guest-centred service will drive the development of the property.

Click HERE to read full feature.

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